Report to Mayor and City Council
Tuesday, March 06, 2018
Discussion
SUBJECT:
Title
CONSIDER CITY CLERK'S OFFICE PROPOSAL TO RECLASSIFY THE CURRENT PART-TIME OFFICE CLERK POSITION TO A FULL TIME SENIOR CLERK POSITION (AFSCME LOCAL 809) TO ALLOW FOR THE EXPANSION OF PASSPORT AND OTHER SERVICES (CITY COUNCIL)
Body
I. SUMMARY
In June 2016, the City Council reinstated a Part-Time Office Clerk to support the City offering passport services to the community. The Passport Acceptance Facility officially opened in December; however, the services did not ramp up until January 2017. In the first year the City processed 1,943 passports generating $48,575.00.
During the first year, we learned that approximately 75% of passport applicants are in need of a passport photo. Currently, applicants are referred to local businesses that provide photo services. Given that a majority of the passport applicants are in need of photo services, it was in the best interest of City residents to accommodate the public with a one-stop shop approach. The City Clerk's Office (CCO) recently purchased photo equipment and will begin providing photo services at a cost of $9 per photo. The fees recovered will be used toward the cost of equipment, supplies, personnel, etc. Effective April 2, 2018, the Department of State authorized an increase in the passport execution fee from $25 to $35.
In an effort to keep up with a variety of service demands from the public and City staff, the CCO is proposing enhancement of services by expanding passport acceptance hours an additional 5 hours per day (20 hours a week) Monday-Thursday from 7:00 a.m. - 5:00 p.m., by expanding the time allotted for passport services the city will have an exponential increase in its passport acceptance volume. In addition, to offering, passport photo service, increasing walk-in notary services, and offering live scan operation and recordation to our service counter.
In prior years, the CCO organizational chart included ad...
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